Research synthesis
I use AI to organize usability findings, interview notes, and behavioral patterns into themes the team can validate and act on.
Hello, I am Tye Robinson Senior Product Designer
I design clear systems & product experiences that people can trust.
View my case studies
Link to my Service Blueprint
Mortgage application redesign
Security and identity flows
AI-assisted product exploration
Building Design Systems
From dense mortgage workflows to secure account recovery, I simplify complex product journeys into confident, guided experiences.
Senior UX / Product Designer with 14+ years across fintech, telecom, security, healthcare, enterprise tools, and AI-enabled product workflows.
I use AI to organize usability findings, interview notes, and behavioral patterns into themes the team can validate and act on.
I compare workflow options, permissions, missing states, and user paths before moving into detailed UI or engineering specs.
I generate and evaluate UX copy variations for complex moments like eligibility, identity, credit checks, and next steps.
I review AI-generated outputs against usability, accessibility, design system standards, product goals, and technical constraints.
Redesigned a multi-step mortgage application where users were dropping off around credit-related decisions and unclear next steps.
AI/process angle: AI-assisted exploration helped compare UX copy, edge cases, and alternate guidance patterns for high-anxiety financial moments.
Improved account recovery and profile management by clarifying verification steps, recovery states, and user expectations.
AI/process angle: AI-assisted scenario mapping helped identify lockout states, support escalation risks, and recovery path variations.
Designed a clearer handoff between self-install and technician-assisted service experiences across customer and operations touchpoints.
AI/process angle: AI-assisted journey mapping helped compare customer, technician, support, and operations-facing scenarios.
I map the current experience, user pain points, business goals, compliance needs, and operational constraints so the team solves the right problem.
I compare flow options, interaction patterns, UX copy, AI-assisted variations, and design system patterns to find the clearest direction.
I partner with product and engineering to define states, specs, events, and follow-up learning so the product improves after launch.
Strong output matters. Strong judgment matters more. I help teams move faster without losing clarity, craft, or user trust.
Open to senior product design roles focused on fintech, SaaS, enterprise platforms, internal tools, AI-enabled workflows, and complex systems.