Selected Work

Six case studies with measurable outcomes across fintech, telecom, and healthcare.

USAA Mortgage application UI preview

USAA Mortgage Application

Completion +23 pts · Time −7 min · Calls −18%

FintechAccessibilityDesign System
AT&T account recovery flows

AT&T Account Recovery

Login success +14% · Fraud flags −9%

TelecomSecurityMobile-first
Magellan Health wellness app

Magellan Health

DAU +11% · Task success +19%

HealthcareBehavioraliOS/Android
Bayer Crop Science design system components

Bayer Crop Science — Design System

Tokenized themes · Docs & governance

Design SystemDocsWeb
Verizon 5G self-install technician app

Verizon 5G Self-Install

Install time −22% · FTF rate −12%

Field OpsAndroidWorkflow
Credit card application and servicing UI

Credit Card Application & Servicing

Conversion +9% · NPS +8

FintechAcquisitionService

About

Senior UX/Product Designer focused on research-led, measurable outcomes. I build accessible, scalable systems and partner closely with engineering.

Contact

Email you@example.com or connect on LinkedIn.